Macroreer Networks provides a non-transferable serviceable lifetime warranty to the purchaser of Macroreer Networks hardware product purchased from an authorized Macroreer Networks reseller.

Macroreer Networks warrants to the original end customer of its products specified below that its products are free from defects in material and workmanship affecting form, fit, and function. All such products sold will work in the application specified at the time of purchase and will meet the datasheet specifications as found on Macroreer Networks’s Web site or otherwise provided by Macroreer Networks. Any claim alleging that any product fails to conform to the foregoing may be made only by the customer who purchased such product and only while such customer owns such product and while the product remains within the serviceable lifetime period.

Macroreer Networks, at its option, will repair, replace, or provide a credit or refund of either the original purchase price or fair market value, whichever is lower, of any product that is determined by Macroreer Networks to be defective. Some systems that use Macroreern Networks products may be allowed to operate outside of the system manufacturer’s published settings and Macroreer Networks does not cover failure in these circumstances. Macroreer Networks reserves the right to substitute functionally equivalent new or serviceable used parts.

This warranty covers only defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with product instructions, acts of nature, or improper installation or improper operation or repairs made by anyone other than Macroreern Networks or an Macroreer Networks authorized third-party service provider.

Except as listed below, all Macroreer parts including Transceivers designed to reach less than 80 kilometers will carry a 10 year serviceable lifetime from the date of purchase from an Macroreer authorized distributor. With respect to all Transceivers that are designed to reach 80 kilometers or further, or for any custom made Macroreer part, the serviceable lifetime is 3 years. Batteries have a warranty of 1 year.

With respect to non-Macroreer Networks-branded products, any warranty is provided by the original manufacturer and not by Macroreer Networks. These products may only be returned in accordance with the return policy in effect for the original manufacturer. The warranties and technical support may vary from product to product.

This constitutes Macroreer Networks’s entire liability which will never exceed the price paid.

Warranty Period

Limited Lifetime

  • DACs and AOCs
  • Fiber Adapters
  • Patch Cables
  • PCI Cards
  • Transceivers

3-year

  • Media Converters
  • Storage, Serial and Stacking Cables

1-year

  • Power Adapters and Cables